Frequently Asked Questions
Everything you need to know about MOZA Racing products, shipping, and support.
What is the standard shipping time for MOZA Racing hardware?
Orders are typically processed within 2-5 business days. Shipping times vary by region, but most domestic orders arrive within 7-10 business days via tracked courier services.
Are MOZA Racing wheel bases compatible with consoles like PS5 or Xbox?
Most MOZA Racing products are natively designed for PC. However, specific models like the R3 bundle are Xbox compatible. For other bases, third-party converters may be required, though not officially supported.
What is the warranty period for MOZA electronics?
We offer a 12-month limited warranty on all electronic components, including wheel bases, pedals, and digital dashes, covering manufacturing defects and hardware failures.
Can I return my product if I am not satisfied?
Yes, we offer a 14-day return policy for items in their original packaging and 'as-new' condition. Please note that customers are responsible for return shipping costs and a potential restocking fee.
How do I update the firmware on my MOZA devices?
All firmware updates are managed through the MOZA Pit House software. Simply connect your device via USB, launch Pit House, and follow the on-screen prompts to ensure your hardware is running the latest version.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized financing options like Klarna or Affirm depending on your shipping region.