Returns and Refunds Policy
At MOZA Racing, we stand by the quality of our sim racing hardware and offer a 30-day return window for products in original packaging. If you are not completely satisfied with your purchase, our support team is dedicated to ensuring a smooth resolution.
Initiate a Return Request
Contact our customer support team via the official portal with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the electronics, including all original cables, mounting hardware, and manuals, into the original MOZA Racing branded box to prevent transit damage.
Ship to Service Center
Affix the provided shipping label or use a tracked courier service to send the package to our designated regional inspection facility.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing